D-R-A-F-T
TECHNICAL SUPPORT
There are several technical support options available to TABS-MD users. We are
continually striving to improve your support options to provide you with the answers
you need as simply and as quickly as possible.
On-Line Support
Technical support is available on the Internet 24 hours a day, 7 days a week.
Option 1: World Wide Web
Check out our list of Frequently Asked Questions on the Internet at URL
Option 2: E-mail
If you cannot find a solution to your problem yourself, you can send us E-mail at
. We will try to obtain a solution to your problem and
reply with our findings.
TABS Hotline
Currently there is one person to handle Hotline support phone calls for TABS, so we
request that you try all possible avenues to find a solution to your problem before
calling for support. If you must call, please have the following pertinent data
available:
The GFGEN Geometry file
The RMA2 run control file (.rc2 file)
Computer information: type, memory capacity, etc.
Any error messages
Your E-mail and FTP addresses if applicable
The Hotline phone number if (601) 634-2730, FAX (601)634-4208.
146 TECHNICAL SUPPORT
Users Guide To SED2D-WES
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